This topic contains 3 replies, has 2 voices, and was last updated by  Helen 3 months, 2 weeks ago.

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  • #13166

    formidaweb
    Participant

    Hello!

    I have the following server configuration, and the demo data (pictures) cannot be imported, both via your theme settings, and also via wordpress importer. I’m trying to import the eleventh demo of your theme.

    ### Begin System Info ###

    — Site Info

    Site URL: https://recomerit.ro/freewifi1
    Home URL: https://recomerit.ro/freewifi1
    Multisite: No

    — User Browser

    Browser Name: Chrome<br/>
    Browser Version: 67.0.3396.99<br/>
    Browser User Agent String: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.99 Safari/537.36<br/>
    Platform: Windows<br/>
    — WordPress Configuration

    Version: 4.9.7
    Permalink Structure: /index.php/%year%/%monthnum%/%day%/%postname%/
    Active Theme: DFD Native 1.3.7
    Show On Front: page
    Page On Front: Eleventh (#20467)
    Page For Posts: Unset
    Remote Post: wp_remote_post() works
    Table Prefix: Length: 3 Status: Acceptable
    WP_DEBUG: Disabled
    Memory Limit: 512M

    — WordPress Active Plugins

    DFD Theme Extensions: 1.3.7
    Slider Revolution: 5.4.8
    SMK Sidebar Generator: 3.1
    WordPress Importer: 0.6.4
    WPBakery Page Builder: 5.5.2

    — WordPress Inactive Plugins

    Akismet Anti-Spam: 4.0.8

    — Webserver Configuration

    PHP Version: 7.1.19
    MySQL Version: 50012
    Webserver Info: Apache

    — PHP Configuration

    Safe Mode: No
    Memory Limit: 4096M
    Upload Max Size: 1024M
    Post Max Size: 1024M
    Upload Max Filesize: 1024M
    Time Limit: 9000
    Max Input Vars: 9000
    Display Errors: On (1)

    — PHP Extensions

    cURL: Supported
    fsockopen: Supported
    SOAP Client: Installed
    Suhosin: Not Installed

    — Session Configuration

    Session: Enabled
    Session Name: PHPSESSID
    Cookie Path: /
    Save Path: /var/cpanel/php/sessions/ea-php72
    Use Cookies: On
    Use Only Cookies: On

    ### End System Info ###

    Can you please help me? What other data do you need? Thank you in advance.

    #13167

    Helen
    Participant

    Hello Formidaweb!

    Kindly submit a ticket with your issue, the actual WP access details to your site here: http://nativewptheme.net/support/support-ticket
    We will be able to check the issue properly and help you.

    Best Regards, DFD Support Team.

    #13168

    formidaweb
    Participant

    Ok, I submited a ticket just now. Thanks 🙂

    #13171

    Helen
    Participant

    You are welcome!)

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