Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #13162
    Ronald92
    Participant

    Hi!

    I’ve already submitted a ticket, but I can’t find it back anywhere in the dashboards over here.
    I also don’t know if I get a message when you guys answer the ticket, so I’m trying it this way.

    I’m having issues with collapsing the mobile menu on a website of one of my clients.
    After clicking the hamburger dropdown and selecting a page the entire pages does go to the right page, but the menu doesn’t collapse.
    The user has to click the “X” by him/herself to exit the mobile menu which is terrible for usability.

    What can I do to fix this?

    Cheers,

    Ronald

    #13163
    Helen
    Participant

    Hello Ronald!

    Thank you for contacting us!
    As we see you already got reply from our team via ticket on this matter.
    Please, feel free to contact us in case you need further assistance.

    Best Regards, DFD Support Team.

    #13223
    ftazon
    Participant

    And what’s the fix Helen? I have the same problem with the menu

    #13224
    Ellen
    Keymaster

    Hello Ftazon!

    There is no option to close the menu automatically on click on the menu item.
    But you can try the following JS code:

    <script type="text/javascript">
     (function($) {
      $(window).load(function(){
       $('#sidr .mega-menu-item:not(.has-submenu)').find('.menu-link').on('click', function() {
        $.sidr('close');
       });
      });
     })(jQuery);
    </script>

    Add the code to Theme Options > General Options > Custom CSS/JS > Custom JS.

    Best regards,
    DFD Team

    #13225
    ftazon
    Participant

    Thank you so much, Ellen

    #13226
    Ellen
    Keymaster

    Always welcome!

    Best regards,
    DFD Team

    #13265
    WebVamos
    Participant

    Hi Ellen,

    I have the same problem with the mobile menu. I´ve tried the JS code but it doesn´t work. My web-site is http://oakland-partners.com/. Why that happened?

    Thank you

    #13267
    Ellen
    Keymaster

    Hello WebVamos!

    Sorry for the late reply, please check the email and get back to us.

    Best regards,
    DFD Team

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