Here, at DFD, we take care about our customers and are constantly working on improving both: the products we create and the customer service we provide. How to get the
For example: How to add anchor menu to Native theme
This forum has been created to help all our customers to set the theme properly. We provide complete support for the theme configurations and recreation of default Native theme demos.
Theme support does not include any website customization.
Before you submit a ticket, please, follow the steps below:
- Read theme documentation – it includes all the details.
- Check whether your question has been already discussed on the forum. Use search for easier navigation.
- Search for the knowledge base, all additional information can be found in this part of the support forum.
IMPORTANT! Please, describe as many details as possible, add links and screenshots. This will speed up the resolving of your ticket. All the requests are placed in the queue to be resolved one by one. We’ll get in touch with you as soon as the solution is ready.
PLEASE, NOTE! Lately, Chrome and other browsers enabled hard caching by default which may prevent you from seeing the immediate changes and thus cause inconveniences!
We recommend all the customers use Cache Killer – the extension for Chrome browser, which is helpful with clearing the cache on the sites.
Our support replies every request we get within 24 hours from Monday to Friday, GMT +2 (spring-summer+3).
Thank you for choosing our theme!
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- Forum
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Demo installation
Demo content installation questions can be asked on this forum
- 19
- 9 months, 2 weeks ago
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Native theme installation
Create a topic here if you have questions about Native theme installation
- 13
- 7 months, 2 weeks ago
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Native theme shortcodes
You are welcome to ask questions about the settings and functionality of Native theme shortcodes
- 12
- 5 months ago
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Native theme updates
The questions about the theme update can be added on this forum
- 1
- 2 years, 3 months ago
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Plugins
Create a topic here if you have questions regarding the plugins included in Native theme
- 17
- 8 months, 1 week ago
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Suggestion
You can add any suggestions to make our theme better.
- 12
- 7 months, 1 week ago
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Theme options
You are welcome to ask questions regarding the Native theme options
- 56
- 5 months ago
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Demo installation
Your tickets with pre-sale questions can be submitted here.
Theme documentation articles
Find the answer in detailed theme documentation articles
Header Builder
Header Builder is the brand new feature of the Native theme. It allows creating unforgettable and unique header styles using Drag&Drop editor for your site in a couple of easy
Layout settings
Layout settings Assign the Sidebars and Headers to all pages on the site using Layout settings section. Custom header – set it to Enable to activate custom header by default
Site preloader options
Site preloader options Here you can style the preloader for the whole site. It appears while the content is loading and prevents the visitors from seeing the content restructures while all the
Default button options
Default button options This section allows you to style the default buttons on your site, e.g. Submit Comments button, etc. Default button typography – allows you to set the font
Back to top options
Back to top options Here you can style the Back To Top button on the site. Custom settings – set it to Enable to add the custom settings for the back to
